Frequently Asked Questions

What types of fragrances do you offer?

We offer eau de parfum, body mists, gift sets, and sample packs. Each fragrance is available in 30ml, 50ml, and 100ml volumes.

How do I place an order?

Browse our shop, select your preferred fragrance and volume, add to cart, and proceed to checkout. Pay securely via Paystack.

What payment methods do you accept?

We accept all payment methods supported by Paystack, including bank transfers, debit cards (Visa, Mastercard, Verve), and USSD.

How long does delivery take?

Delivery times vary by location. After your order ships, track its status using your order number on our tracking page.

Do you deliver nationwide?

Yes, we deliver across all 36 Nigerian states and the FCT. Shipping costs are calculated at checkout based on your location.

Can I track my order?

Yes. Visit our Track Order page and enter your order number and email for real-time status updates.

How should I store my fragrance?

Store in a cool, dry place away from direct sunlight. Keep the bottle tightly closed to preserve the scent.

How do I contact support?

Reach us via our Contact page or email hello@bollybeefragrancelab.com.